About

About

Learn about Lumico's mission, values, and approach to medical transport coordination

About Lumico

Lumico is an AI-powered orchestrator for fragile-health journeys, coordinating patients, organs, and critical medicines across independent medical and transport providers.

Our Mission

We exist to ensure that every patient, regardless of their condition or location, can access safe, seamless, and coordinated medical transport. We believe that coordination shouldn't be a barrier to care.

What We Do

Lumico coordinates complete medical journeys from door to door. We don't own vehicles or employ clinicians—instead, we provide the intelligent orchestration layer that connects patients with the right providers at the right time.

Journey Design

From a single set of requirements, our AI designs complete end-to-end journeys:

  • Home/clinic → ground ambulance → airport → air ambulance → receiving ambulance → hospital/home
  • Timing buffers and hand-off points
  • Multi-leg coordination
  • Real-time adjustments

Provider Selection

We select suitable third-party providers based on:

  • Location and availability
  • Clinical qualifications
  • Capabilities and equipment
  • Performance history
  • Compliance and safety records

Proposal Management

Providers can either:

  • Manually submit proposals for their leg of the journey
  • Use auto-proposal with pre-set parameters for automatic quote generation

Journey Execution

Once confirmed, Lumico:

  • Coordinates digital hand-offs between providers
  • Provides real-time location and status tracking
  • Produces complete clinical, operational, and financial audit trails

Our Values

Safety First

Every decision prioritizes patient safety and clinical appropriateness.

Transparency

Complete visibility into costs, providers, and journey progress.

Efficiency

Optimizing for time, cost, and quality without compromising care.

Innovation

Leveraging AI and technology to solve complex coordination challenges.

Who We Serve

Governments

Public health programs requiring transparent, accountable medical transport coordination.

Insurers

Health insurance companies needing cost-effective, quality-assured transport solutions.

Hospitals

Healthcare systems coordinating patient transfers and discharges.

Care Providers

Clinics, nursing homes, and other facilities arranging patient transport.

Families

Individuals and families needing medical transport for loved ones.

Technology

Lumico leverages advanced AI to:

  • Understand complex medical requirements
  • Design optimal journey paths
  • Match patients with qualified providers
  • Optimize for multiple objectives (cost, time, quality)
  • Learn from every journey to improve future coordination

Medical Records Integration

We're building connections to third-party health record systems, enabling:

  • Automatic access to patient medical history
  • Medication and allergy awareness
  • Dietary restriction compliance
  • Continuity of care across all providers

The Future

We're just getting started. Our vision is a world where medical transport coordination is seamless, intelligent, and accessible to everyone who needs it.


Lumico: Because every second counts.